Shipping policy
Shipping Policy
Orders are processed within 2-4+ business days (excluding weekends and holidays), however during the holiday season this increases to 5-7+ business days (excluding weekends and holidays) after receiving your order confirmation email.Â
When your order has shipped, you will receive another email notification from us which will include a tracking number you can use to track its status. Please allow 48 hours for the tracking information to become available.Â
We use the US Postal Service (USPS), DHL Expedited, and FedEx to ship packages.Â
If your order is being shipped to the US, generally it will arrive within 2-8 business days of the ship date. If your order is being shipped to Canada, it will arrive approximately within 6-12 business days of the ship date. All delivery timelines listed at checkout are estimates only and may vary.
There may be some circumstances when orders are delivered outside of the estimated delivery timeframe. Apawry Pup does not guarantee orders will be delivered by the carrier's estimated arrival date.
Shipping Rates and Estimates
Currently we only offer shipping to Canada and the United States.Â
Reduced flat rate shipping threshold: We offer standard shipping at a reduced flat rate of $13.99 for the US and $16.99 for Canada, for any order with a subtotal* of $150+.Â
For shipping rates for orders with a subtotal* of less than $150: Shipping charges for your order will be calculated and displayed at checkout, or you can view the chart below.
|
ORDER SUBTOTAL* |
US FLAT RATE SHIPPING |
CANADA FLAT RATE SHIPPING |
|
$0 – 49.99 |
$16.99 |
$19.99 |
|
$50.00 - 74.99 |
$19.99 |
$21.99 |
|
$75.00 – 99.99 |
$23.99 |
$24.99 |
|
$100.00 – 129.99 |
$26.99 |
$26.99 |
|
$130.00 – 149.99 |
$29.99 |
$31.99 |
|
$150+ (reduced flat rate) |
$13.99 |
$16.99 Â |
*Order subtotal after any promotions, coupons, or discounts are appliedÂ
Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Apawry Pup is not responsible for these charges if they are applied and are your responsibility as the customer.Â
Shipping to P.O. Boxes
Unfortunately we are not able to currently ship to PO Boxes.Â